Meet the Team
Better hearing and a better quality of life can be yours for many years with the help of the right hearing professional. At El Dorado Audiology, we pride ourselves on developing long-term relationships with our patients. Relationships based on unsurpassed personal service that begins the first time you walk through our doors and continues long after your initial appointment.
Talk to the experts.
Kathy O’Brian, BS, HAD
Hearing Instrument Specialist & Community Educator
Kathy joined EDA in 2015. She holds a Bachelor’s degree in Speech Communication and serves both as a hearing specialist and our community educator giving public talks, serving at local health fairs, and teaching the physician community about hearing loss. Kathy is a member of the AZ Hearing Healthcare Providers group.
Laura Paz, HAD
Senior Hearing Instrument Specialist
Se habla Espanol
Laura joined EDA in 2009 and was personally trained by Carolyn to become a hearing specialists. Laura is one of the only bilingual hearing aid dispensers working in the Tucson area and helps to coordinate our outreach programs to the Spanish speaking community. She is a member of the AZ Hearing Healthcare Providers group.
Hearing Aid Technician & Office Administrator
Se habla Espanol
Kristina joined EDA in 2014. She formerly worked as a medical assistant. Kristina assists our dispensing staff with wax removal procedures and has been trained as a hearing aid technician that can trouble shoot a wide variety of hearing aid repairs. She also serves as our bilingual office administrator working on the front desk and handling insurance claims.
Shawna Bauer, BA
Shawna joined EDA in 2015. She holds a Bachelor’s degree in English Language and is a business manager with more than 25 years of experience. She serves in our patient finance office, oversees our insurance claims, and handles the majority of business and HR related tasks as well as fixing computer problems and managing our marketing efforts.
Marketing Coordinator & Administrative Assistant
Kristin joined EDA in 2016. She is our marketing coordinator and serves as an administrative assistant handling insurance claims and finance paperwork. Kristin handles the majority of our new patient phone appointments and paperwork and also serves at many of our local health fairs.
Hearing Instrument Specialist
Shirley joined EDA in 2016 as part of the front office staff and became a dispenser for EDA in 2018.